Hair Queries

What’s the difference between Filipina and Korean?  

Filipina - Some of the strands in these bundles are not all the same length, making the bundle less full from tip to root. If you're a Doll who likes a more natural and lightweight look, then this hair type is perfect for you. (PLEASE NOTE: we only sell Filipina bundles up to 18")

Korean- Majority of the strands in this hair type are the same length, making the bundle more full from root to tip. For our Dolls who like a thick and glamourous look, then this is the perfect hair type for you. 

 

Which hair type is silkier/better quality? 

Both hair types are of exceptional quality and are both very silky. They only differ in thickness. Our Korean hair is thicker from the bottom to the top whereas our Filipina hair is not. 

 

How many bundles would you recommend?  

The quantities below are recommended lengths hairstyle groups. You can adjust the quantities based on your preference for a thinner or fuller look.  

Leave out

- Lengths 12"-24": 3 Bundles 

-Lengths 26"-30" 3.5 bundles (4-5 bundles for a fuller look)

-Lengths 32"-40" 4 bundles (5 bundles for a fuller look)

Closure and bundles 

- Lengths 12"-14": 2.5 Bundles 

- Lengths 16"-24": 3 Bundles 

-Lengths 26"-30" 3.5 bundles 

-Lengths 32"-40" 4 bundles 

Frontal and bundles 

- Lengths 12"-14": 2 Bundles 

-Lengths 16"-32" 3 bundles 

-Lengths 34"-40" 4 bundles 

How long Does your hair last? 

With the correct hair care routine and proper maintenance our hair can last anywhere between 4-6 years (sometimes longer). 

How our hair is measured?

Frontals/Closures
Our frontals and closures are measured from the very top of the lace (where the hairline begins) down to the longest strand at the bottom of the hair. This full measurement reflects the overall stretched length of the piece, not the length of individual strands.

To measure the size of a frontal or closure (e.g.13x6 or 7x7), use a measuring tape to measure the width and length of the lace surface area—from edge to edge—across the full width and length that the hair covers. This ensures you’re getting an accurate understanding of the lace dimensions.

Please note: Because of the natural ventilation and layering process used in lace frontal and closure construction, you may notice some shorter strands throughout the piece. These are intentional and help create a seamless, natural finish.

For textured hair types such as curly or wavy, the frontal/closure must be fully stretched straight before measuring. This ensures consistency across all textures and allows you to select the correct length.

Bundles
Our bundles are measured from the very top of the weft down to the longest strand at the bottom of the hair tail. This total measurement reflects the overall stretched length of the bundle.

Please note: our bundles are sold based on the overall stretched length, not the length of individual strands. Due to the natural wefting process, some shorter strands will be present to support a full, layered appearance.

For curly or wavy textures, please ensure the hair is stretched straight to get an accurate measurement.

Returns and Exchanges 

Damages & Issues

All items and parcels are photographed before shipment and thoroughly inspected by us. We ask that you also inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

International Shipping & Locations

Do you ship internationally? 

We ship to: 

Europe  

  • United Kingdom
  • Belgium
  • France
  • Germany
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • Sweden
  • Switzerland

North America

  • United States Of America 
  • Canada 

Africa 

  • South Africa 
  • Nigeria 

Custom/Pre-orders

What orders are classified as custom/pre-orders? 

All custom orders will be stated as a custom order in its product description. These orders are not available for immediate purchase and they must be ordered upon request and are subject to a wait time of 21-32 working days.